dy01 Privacy Policy

This page describes what we collect when you use dy01 and how we keep that data protected. We collect personal information—your name, email, ID number, payment details, and betting history—only to operate your account, process deposits and withdrawals, and comply with legal obligations. We do not sell your data to third parties, and we do not use it for purposes outside our service.

Our privacy practices reflect our commitment to transparency and security. When you open an account on dy01, you trust us with sensitive information. We take that responsibility seriously. This policy explains what data we collect, who has access to it, how long we keep it, and what rights you have over your information.

We operate across multiple jurisdictions, and our data handling practices comply with applicable privacy regulations. If you have questions about how we use your data or want to exercise your privacy rights, contact our support team at any time.

What We Collect on dy01

We collect different types of information depending on how you use our platform. When you sign up, we ask for your name, email address, date of birth, and a valid ID number (KTP, passport, or equivalent). This information is required to verify your identity and prevent underage access. We also collect your phone number if you choose to enable two-factor authentication.

Payment and transaction data

When you deposit or withdraw funds on dy01, we collect payment method details—your bank account number, mobile wallet identifier, or QRIS code. We also record every transaction: date, time, amount, payment method, and outcome. This data is necessary to process your requests and to detect fraud. We do not store full credit card numbers or passwords; payment processors handle sensitive financial data separately.

Betting and account activity

We log every bet you place on dy01—the game, stake, outcome, and timestamp. We track your account balance, tier status, bonus eligibility, and withdrawal history. We also record your login times and IP addresses to monitor for unauthorized access. This activity data helps us calculate your weekly cashback, advance your tier, and detect suspicious patterns that might indicate fraud or account compromise.

Device and browser information

When you access dy01, we collect information about your device—operating system, browser type, screen resolution—and your approximate location based on your IP address. We use this data to optimize our platform for different devices and to identify unusual login locations that might signal account compromise. We do not track your precise physical location.

How We Use Your Data

We use the information we collect for specific, legitimate purposes. First, we use it to operate your account—verifying your identity, processing deposits and withdrawals, calculating bonuses, and advancing your tier. Second, we use it to detect and prevent fraud, money laundering, and underage access. Third, we use it to comply with legal and regulatory obligations in the jurisdictions where we operate.

Communication and support

We use your email and phone number to send you account notifications—deposit confirmations, withdrawal status, bonus credits, and promotional offers. We also use these channels to respond to your support requests. You can opt out of promotional emails at any time through your account settings, but we will continue to send transactional emails (e.g., withdrawal confirmations) because they are essential to account operation.

Third-party processors and data sharing

We share your data with third-party service providers who help us operate dy01. Payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking) receive payment details to process your transactions. Fraud-prevention agencies receive transaction data to detect suspicious patterns. Regulatory authorities may request your data to verify compliance with local gaming laws. We do not share your data with marketing companies, data brokers, or any third party outside these categories without your explicit consent.

Data retention and deletion

We retain your personal data for as long as your account is active and for a period after closure to comply with legal obligations (typically 5-7 years for financial records). After this retention period, we delete or anonymize your data. If you request account deletion, we will remove your personal information from active systems, but we may retain anonymized transaction records for compliance purposes. You can request a copy of your data or ask for deletion by contacting our support team.

Your Rights and Choices on dy01

We believe you should have control over your personal data. Depending on your jurisdiction, you may have the right to access, correct, delete, or port your data. You can exercise these rights by contacting our support team with a clear request. We will respond within a reasonable timeframe (typically 14-30 days) and provide the information or take the action you request, unless we have a legal reason to decline.

Cookies and tracking

We use cookies and similar tracking technologies to remember your login status, store your preferences, and analyze how you use dy01. These cookies help us improve our platform and detect fraud. You can disable cookies in your browser settings, but this may limit your ability to use certain features. We do not use cookies to track you across other websites.

International data transfers

Our servers may be located outside your jurisdiction. When you use dy01, your data may be transferred to and stored in countries with different privacy laws. By using our platform, you consent to this transfer. We ensure that data is protected to the same standard regardless of where it is stored, using encryption and access controls.

Policy updates and contact

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes via email and by updating the policy on our website. Your continued use of dy01 after a change takes effect constitutes acceptance of the updated policy. If you have questions about our privacy practices, concerns about how we handle your data, or want to exercise your privacy rights, contact our support team. We are here to help and to address any privacy concerns you may have.

Our commitment to privacy is central to how we operate dy01. Whether you're in Jakarta, Surabaya, Bandung, Medan, Semarang, or elsewhere, we apply the same data protection standards and respect your privacy rights equally. Trust is the foundation of our relationship with our users, and we take that responsibility seriously.